We are currently still shipping orders and all orders placed before 3pm Monday - Friday will still be dispatched on the same day. We use Royal Mail to deliver your order and they have advised that delays in delivery of post are currently being experienced in some areas of the country.
Due to the effects the coronavirus is having on Royal Mail we have decided to suspend the use of Royal Mail Special Delivery Guaranteed by 1pm. Royal Mail can not currently guarantee delivery by 1pm or by the end of the next working day with this service. The only guaranteed next day delivery service is Royal Mail Special Delivery Guaranteed by 9am. However please be aware that Royal Mail have now advised that their Guaranteed by 9am service is now Guaranteed by 12pm. We have also suspended Royal Mail First Class Signed For. We have updated our delivery options available at checkout to reflect these changes.
We will update the above information regarding delivery as and when Royal Mail announce further updates. We apologise for the delays you may experience and thank you for your patience and understanding during this time.
We aim to dispatch all orders within 24 hours of the order being placed. All orders placed before 3pm Monday - Friday will be dispatched on the same day. Orders placed after 3pm will be dispatched on the next working day.
Throughout the journey of your order you will be notified of its current status via the e-mail address you provide during checkout. If you have an account with us, your order can also be tracked online by logging in to your account.
Once your item has been dispatched you will be notified by email. Please see the below delivery options available and the timescales they will arrive in:
Free Express Delivery*:
Royal Mail 1st Class - Your parcel should arrive within 1 - 2 working days.
Guaranteed Next Day and Signed For Delivery Options:
Royal Mail 1st Class Signed For - Signature required on delivery. Your parcel should arrive within 1-2 working days.
Royal Mail Special Delivery - Track your parcel from dispatch to delivery, signature required on delivery. Guaranteed to arrive the next working day before 1pm if ordered before 3pm Monday - Friday.
*Free delivery is available on orders delivered to addresses within the United Kingdom.
All orders over £20 are sent via Royal Mail 1st Class Signed For and tracking information will be provided once we dispatch your item. This shipping upgrade is provided free of charge if your order is over £20.
If you have any questions regarding the delivery of your order, please contact us.